Support
Contact And Support
Use support for account access, organization access, evidence questions, sharing issues, billing-plan questions, accessibility issues, privacy requests, and corrections.
Support process baseline. Dedicated support tooling and automation are still future work.
Support categories
Account access, password reset issues, organization membership issues, evidence submission questions, report sharing or revocation issues, accessibility barriers, security concerns, correction/dispute requests, and data export/deletion requests can be routed through support.
Manual request handling
Some workflows, including data export/deletion requests and correction reviews, are manual support paths until self-serve automation is built.
For urgent access or security issues, include the organization name, affected report or evidence title if known, and a clear description of the issue.